Last updated December 20, 2025

Terms and Conditions

Welcome to Ordnary. These Terms and Conditions ("Terms") govern your access to and use of our website, software products, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

1. About Ordnary

Ordnary (KVK: 95732888) is a technology company that develops and provides software products for everyday use and organizations. Our products include MockScene, Gradient, and other digital solutions that shape your world.

2. Acceptance of Terms

By creating an account, accessing, or using our Services, you confirm that:

  • You are at least 16 years of age
  • You have the legal capacity to enter into binding contracts
  • If representing an organization, you have authority to bind that entity to these Terms
  • You will comply with all applicable laws and regulations

3. User Accounts

Account Creation

To access certain features of our Services, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as needed
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in conduct that we deem harmful to our Services, other users, or our business interests.

4. Use of Services

License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your personal or internal business purposes.

Prohibited Uses

You agree NOT to:

  • Use the Services for any illegal or unauthorized purpose
  • Violate any laws, regulations, or third-party rights
  • Reverse engineer, decompile, or disassemble our software
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the Services or servers
  • Use automated systems (bots, scrapers) without permission
  • Transmit viruses, malware, or harmful code
  • Impersonate others or provide false information
  • Harass, abuse, or harm other users
  • Resell or redistribute our Services without authorization

5. Intellectual Property Rights

Our Property

All content, features, and functionality of our Services, including but not limited to software, text, graphics, logos, images, and trademarks, are owned by Ordnary or our licensors and are protected by copyright, trademark, and other intellectual property laws.

Your Content

You retain ownership of content you create using our Services ("User Content"). By using our Services, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and process your User Content solely to provide and improve our Services.

Feedback

If you provide feedback, suggestions, or ideas about our Services, we may use them without obligation or compensation to you.

6. Payment and Subscriptions

Fees

Some Services require payment of fees. All fees are stated in Euros unless otherwise specified. You agree to pay all applicable fees according to the pricing and payment terms presented to you.

Subscriptions

Subscription services automatically renew unless cancelled before the renewal date. You authorize us to charge your payment method for renewal fees.

Refunds

Refund policies vary by product and are specified at the time of purchase. Generally, subscription fees are non-refundable except as required by law or at our discretion.

Price Changes

We may change our prices with at least 30 days' notice. Price changes apply to new subscriptions and renewals following the notice period.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to our data practices as described in the Privacy Policy.

8. Third-Party Services

Our Services may integrate with or link to third-party services, websites, or content. We are not responsible for third-party services and do not endorse or guarantee them. Your use of third-party services is at your own risk and subject to their terms and policies.

9. Disclaimers and Limitations of Liability

Service "As Is"

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

No Guarantee

We do not guarantee that our Services will be uninterrupted, secure, error-free, or meet your requirements. We are not responsible for any data loss, business interruption, or other damages arising from your use of our Services.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ORDNARY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR €100, WHICHEVER IS GREATER.

10. Indemnification

You agree to indemnify, defend, and hold harmless Ordnary, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.

11. Modifications to Services and Terms

We reserve the right to modify, suspend, or discontinue any part of our Services at any time with or without notice. We may also update these Terms periodically. Material changes will be communicated through our website or email. Continued use of our Services after changes constitutes acceptance of the modified Terms.

12. Termination

Either party may terminate these Terms at any time. You may stop using our Services and close your account. We may suspend or terminate your access to our Services for violation of these Terms or other reasons at our discretion. Upon termination:

  • Your right to use the Services immediately ceases
  • You remain liable for all fees incurred before termination
  • We may delete your User Content according to our data retention policies
  • Provisions that by their nature should survive termination will continue to apply

13. Dispute Resolution

Governing Law

These Terms are governed by the laws of the Netherlands, without regard to conflict of law principles.

Jurisdiction

Any disputes arising from these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of the Netherlands.

Informal Resolution

Before initiating formal proceedings, we encourage you to contact us at help@ordnary.com to seek an informal resolution.

14. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any additional terms specific to certain Services, constitute the entire agreement between you and Ordnary.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms to any affiliate or successor without restriction.

Force Majeure

We are not liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, pandemics, or infrastructure failures.

15. Contact Information

If you have questions about these Terms, please contact us:

Ordnary
KVK: 95732888
Email: help@ordnary.com
Security: security@ordnary.com

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.